SERVERLESS AGENT

Trailhead: Volunteer Request Router

A serverless request router that receives volunteer availability, uses tool calls to inspect sample opportunities and prior history, then proposes a validated match for human approval.

Build Shape

Serverless Intake

Accepts a request payload with skills, interests, and availability through a deployable function endpoint.

Tool-Guided Matching

The model calls explicit lookup tools for opportunity records and requester history instead of guessing.

Validated Output

Match results are parsed and validated against a JSON schema in code before they can enter review.

Human Review Gate

A mock channel receives the handoff summary, but no assignment is made until a reviewer confirms.

Engineering Focus

01

Tool use over invention. The agent can only reason from lookup results returned by code-owned tools.

02

Structured contracts. Model output is treated as untrusted input until schema validation passes.

03

Approval before action. The handoff is useful, but the final routing decision stays with a person.